Food and Health & Safety 2025 - V4 - Flipbook - Page 38
SERVICE DELIVERY
3.8 Incidents
Food and Health & Safety
Incidents may be reported to the Food and Safety Team via external agencies such as
the emergency services, FSA, Su昀昀olk Public Health, UKHSA, customer complaints or as
a formal report under the Reporting of Injuries, Diseases and Dangerous Occurrences
Regulations 2013 (RIDDOR).
We have procedures for responding to FSA food alerts and arrangements in place to
respond out of normal o昀케ce hours.
In March 2025, the Team had to rapidly respond to a Listeria Monocytogenes
outbreak linked to frozen dessert supplied nationally to nursing homes. Contact was
made with 99 healthcare settings in East Su昀昀olk to establish if they had any of the
desserts and prevent them from being consumed.
A Lead Food and Safety o昀케cer had to issue two notices in 2024/25 to prevent food,
that had been imported to the UK, via the Port of Felixstowe, but had failed to meet
the UK import requirements, being distributed for human consumption.
Health and safety incident investigations will be prioritised according to risk and a
decision to conduct a full investigation will be based on the HSE’s published Incident
Selection Criteria.
Suffolk Coastal Port Health Authority
Incidents relating to food imports are often 昀氀agged by national early warning systems
or through direct contact with national competent authorities, such as the Food
Standards Agency or Department for Environment, Food and Rural A昀昀airs (DEFRA).
These noti昀椀cations are assessed by Su昀昀olk Coastal Port Health Authority’s (SCPHA)
Technical Leads and the appropriate response is determined. This process is part of
SCPHA’s normal service with no changes expected.
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East Suffolk Food and Health & Safety Service Plan 2023/24
