Food and Health & Safety 2025 - V4 - Flipbook - Page 50
5.0 Quality Assessment and
Internal Monitoring
Food and Health & Safety
The Food and Safety Manager and Lead Food and Safety O昀케cers monitor the work of the
Food and Safety Team. In 2025/26 a new food intervention o昀케cer monitoring procedure
is being introduced. This includes the Lead Food and Safety O昀케cers selecting a set
number of interventions for documentary checks and accompanied visits.
The team has documented procedures for all activities and a designated o昀케cer is
responsible for reviewing and revising the procedures and maintaining an overview of
the team’s activities in their area of responsibility.
Environmental Health Technical Support O昀케cers carry out the document control
function for the team.
The HSE’s LAE1 return is benchmarked at the Norfolk and Su昀昀olk Health and Safety
Liaison Group.
Customer feedback is invited via online surveys. A summary of the results is provided
in appendix 13. 98% of the responses said their business was treated fairly and that the
contact was helpful and 99% said communication was clear.
Suffolk Coastal Port Health Authority
Su昀昀olk Coastal Port Health Authority (SCPHA) creates an annual risk-based audit plan
to ensure e昀昀ective and e昀케cient internal processes. This includes a technical audit
schedule that tests legislative compliance, as well as best practice and internal policies.
Opportunities to improve across all areas within SCPHA are sought regularly and fed
into reviews to improve knowledge and training provision.
SCPHA welcome the audits undertaken by national Competent Bodies.
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East Suffolk Food and Health & Safety Service Plan 2023/24
