Food and Health & Safety 2025 - V4 - Flipbook - Page 76
Appendix 13
Customer satisfaction in 2024/25
Source: Surveymonkey
Business satisfaction responses: 123 in 2024/25
Strongly
agree
Agree
Neither
agree/
disagree
Disagree
Strongly
disagree
I felt my business was
treated fairly
85.25%
13.11%
1.64%
0.00%
0.00%
I felt the contact
was helpful
85.25%
12.30%
2.45%
0.00%
4.55%
Communication
was clear
85.95%
13.22%
0.83%
0.90%
3.60%
WE ARE EASTSUFFOLK
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